Please be aware that your order will not be eligible for return or exchange if you ordered UniWigs Cut Services.
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This kit includes six different custom caps (XS, S, S/M, M, M/L, and L.) in either lace front or mono top style, along with a marking pencil. With these six caps, you can try each one to find the perfect fit for you. Once you find the ideal cap, you can use it as a reference for us to create a fully customized wig. If you wish to adjust the wig's hairline (the white/black thread line that is sewn on the cap), simply wear the cap and use the marking pencil to draw your desired hairline on it.
- If you return the full kit to us within 30 days of receipt, you can request a refund. However, please note the following conditions: a) If you decide to place an order for a custom wig or choose to purchase any wigs that are listed on our site, the entire $160 payment (voucher) will be applied toward the full wig price. For example, if a full wig costs $800, you will only need to pay $640.
- If you return the full kit to us within 30 days of receipt and decide not to purchase a full wig after trying the caps, a refund will be issued. However, a $30 shipping and handling fee will be deducted from your refund, resulting in a total refund of $130.
- If you choose to keep the full kit, lose it, or encounter any situation where you are unable to return the entire fit to us, a refund will not be issued. Feel free to contact us if you have any further questions or require assistance. [email protected]
UniWigs offers free US shipping on orders over $129 and free worldwide shipping on orders over $200.
Transportation Time Only
US Ground 5-10 Business days $17 (Free with your purchase over $129) International 10-15 Business days $29.89 (Free with your purchase over $200)
Customer satisfaction is at the top of our list here at UniWigs. To better our customer shopping experience, we have refined our return and exchange policies. If you are not satisfied with your purchase, you can return it for up to 30 days after delivery if they are eligible products and remain in their original packaging.
You can cancel the order as long as your order status is not set to “shipped”. However, all the cancellations will be subject to a 10% handling fee. Please be sure to contact our customer representative if you want to cancel your order.
Product details of your order may only be modified within 24 business hours from being placed as long as your order status is not set to “shipped.” Please be noted that we cannot change the product specifications of your order after 24 business hours from being placed.